When something doesn’t work (especially when it involves spending money) we know it can be pretty frustrating – but don’t worry, we’re here to help!
If you encounter a problem, check out the list below to see if one of them sounds like your situation:
- I purchased coins but didn’t get them!
- My purchase could not be completed.
- Where can I find my purchase history?
- There are no video ads available for me to watch / I watched a video ad but didn’t get any coins!
- I completed a special offer, but didn’t get a reward!
- I don't see any special offers!
- My bonus coins disappear when I try to tip someone!
- I received a message in my Tapas Inbox about bonus coins, but didn't get any!
- How do I use an Invite Code?