Change or reset your password

Web

Change your password

1. Log in to your Tapas settings page.
2. Scroll down to Change password
3. Type your new password
4. Retype your new password, and click Save 
5. Type your old password to confirm the update

Reset your password

1. Go to the forgot password page
2. Enter your email address and click Send
3. Check your email inbox for a message with the subject "Reset your password"
4. Click the link in the email
5. Type your new password
6. Retype your new password, and click Save

 Mobile & tablet

Change your password

1. Log in to Tapas
2. Open the main menu
3. Tap on Settings
4. Tap on your account name to edit your profile
5. Tap on Change password in the Private Information section near the bottom
6. Type your current password
7. Type your new password, and tap Set Password

Reset your password

1. Log out of Tapas
2. Tap Sign up or Log in from the main menu or Settings
3. Tap the green email button
4. Tap or swipe to select Log in
5. Tap Forgot your password? below the email and password fields
6. Enter your email address and click Send
7. Check your email inbox for a message with the subject "Reset your password"
8. Click the link in the email
9. Type your new password
10. Retype your new password, and click Save

 Troubleshooting

Not receiving the password reset email?

1. Check your junk/spam folders
2. Check you entered the correct email address for your Tapas account

Reset link not working?

1. Try the above steps again
2. Make sure you open the reset link in a web browser, not in the Tapas app directly
3. Try copying and pasting the link from the email into a different browser, or a private/incognito window

Note: For your security, password reset links become invalid once they've been used. If you're unable to reset your password, use the forgot password page again to get a new link.