Getting started
Your Library
Unlocking episodes
Coins
- What are coins? How do I get them?
- Problems with coins
- I purchased coins but didn’t get them
- There are no video ads available for me to watch / I watched a video ad but didn’t get any coins
- I received a message in my Tapas Inbox about bonus coins, but didn't get any!
- My bonus coins disappear when I try to tip someone!
Special offers
- Special offers
- I don't see any special offers!
- I completed a special offer, but didn’t get the reward
- Board Kings offer details
- Final Fantasy XV: A New Empire offer details
- Pirate Kings offer details
Profile and account management
Troubleshooting
- Problems logging in
- Change or reset your password
- I lost access to my email address, so I can't change my password. What should I do?
- Facebook Login Error
- How do I use an Invite Code?
- My purchase could not be completed