Using Tapas

Getting started

• What is Tapas?
• Glossary

Your Library

• Read offline

Unlocking episodes

• How do I unlock episodes?

Ink

• What is Ink? How do I get some?
• Problems with Ink
• I purchased Ink but didn’t get it
• Why aren't any Free Ink offers available for me?
• I received a message in my Tapas Inbox about bonus Ink, but didn't get any!
• I spent Ink on accident! Can I get it back?

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Coins

• Coins are now Tapas Ink

Free Ink & Special offers

• Free Ink offers
• I don't see any special offers!
• I completed a special offer, but didn’t get the reward
• Learn more about surveys

Profile and account management

• How do I delete my Tapas account?

Troubleshooting

• Problems logging in
• Change or reset your password
• I lost access to my email address, so I can't change my password. What should I do?
• Facebook Login Error
• How do I use an Invite Code?
• My purchase could not be completed

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Terms, policies, and guidelines

• Terms of Service
• Privacy Policy
• Content and Community Guidelines
• Refund Policy
• Updated Terms, Policies, and Guidelines (April 2017)