Problems logging in

We know it's frustrating when you can't log in, and want to help you get back to your favorite stories as quickly as possible.

Facebook, Google, or Email? 

Double check that you're trying to log in to Tapas using the same method and info you used to sign up originally, even if you use the same email address for all of those services.

Seeing a Facebook error?

Learn how to troubleshoot a common Facebook login error.

Reset your password

If you signed up using your email address but forgot your password, you can set a new one by following the instructions to reset you password. When you do so, we'll send you an email with a link to create a new password.

Regain access to your Tapas account

If you lost the access to the email address associated with your Tapas account, we cannot help you regain account access. However, there are a couple other things you can try to regain access.

Other troubleshooting steps

• Check that you have an active internet connection
• Check you entered the correct email address for your Tapas account
• Check @tapas_app for any current issues or announcements